Terms & Conditions
Terms and Conditions
1. INTERPRETATION AND VARIATION
1.1 In the Terms and Conditions the following definitions apply:
“Company” means MK Reformed Ltd.
“Member” means any person that has completed and submitted the online or in person registration at MK Reformed Ltd or on our website, www.mkreformed.co.uk, and which registration has been accepted by the Company.
“Studio” means any one of the MK Reformed studios and a reference to a Studio in the Terms and Conditions will be to the relevant studio at which a Member has booked to attend sessions.
“Terms and Conditions” means these terms and conditions.
1.2 References in the Terms and Conditions to the singular will include the plural and vice versa and references to the masculine gender will include references to the feminine gender.
1.3 The Terms and Conditions are incorporated into the Registration Form.
1.4 The Company reserves the right to vary and revoke the Terms and Conditions from time to time which variation it may consider necessary or desirable for the regulation of the affairs of the Studio and the conduct of Members. Any such changes will be notified to Members and, until revoked, are and will be binding on Members.
1.5 The Terms and Conditions will be governed by the laws of England & Wales and subject to the exclusive jurisdiction of the English courts.
2. MEMBERSHIP
2.1 Subject to these terms and conditions, when a person has completed the Registration Form he/she will become a Member of MK Reformed.
2.2 Acceptance of a person as a Member is in the absolute discretion of the Company.
2.3 The Company reserves the right to expel from the Studio, suspend for a specific period or refuse to renew the membership of any Member whose conduct is or may, in the Company’s reasonable opinion, be injurious to the character of the Studio or which amounts to a breach of the Terms and Conditions or where such expulsion is otherwise in the interests of the other Members of the Studio. Any Member so expelled will forthwith cease to be a Member of MK Reformed and will not be entitled to any refund for any period during which his membership is suspended.
2.4 If a Member brings a guest to the Studio for a session that guest must, before the commencement of the relevant session become a Member in accordance with and subject to the Terms and Conditions.
2.5 Members must be 18 to attend alone. Members aged 16 and 17 must attend with a parent/responsible guardian that is a Member of MK Reformed (which consent must be made available on request).
2.6 All contracts (3 calendar months) are charged monthly. If you require to terminate a contract after your initial term, we require one full calendar month’s notice from the date of when the payment is due. Cancellations must be given in writing via email to the Studio where the membership is active.
2.7 Downgrading your membership – You are unable to downgrade your membership within your initial term (3 months). On completion of your initial term (3 full calendar months) should you wish to downgrade your membership, we would require this in writing. The amendment will take effect from the next renewal of the membership.
2.8 Upgrades – You are able to upgrade your membership at any time during your initial term (3 full calendar months), this will be required in writing. The amendment will take effect from the next renewal of the membership.
2.9 A member may suspend their membership after the initial term of the membership (3 months). The membership can be suspended for a minimum of 1 month and a maximum of 3 months. A longer suspension may be authorised under special circumstances by the Studio Manager. is required for longer. Special circumstances include: They are due to be out of the country for a period of time or for medical reasons. During the suspension period a member is unable to use the MK Reformed facilities and services. All suspensions must be requested in writing via email to the Studio where the membership is active, giving us one month’s notice.
3. STUDIO OPENING TIMES/CHANGES & CLOSURES
3.1 The Studio reserves the right to amend class timetables, instructors, and services at any time where reasonably necessary.
3.2 The Studio may also close temporarily for reasons including, but not limited to, maintenance, holidays, or circumstances beyond its control. Wherever possible, advance notice of any changes or closures will be provided. The Studio shall not be liable for any disruption caused by such amendments or closures.
4. PAYMENT TERMS
4.1 Details of session prices and gift certificate prices are available either at www.mkreformed.co.uk or directly from the MK Reformed Studio and will be such prices as determined by the Company from time to time.
4.2 A Member may not attend any session at MK Reformed without first booking and paying for the relevant session (Unless otherwise stated).
4.3 Payments for sessions, blocks and gift certificates in any amount are non-refundable unless otherwise stated in the Terms and Conditions.
5. BOOKINGS AND CANCELLATIONS/AMENDMENTS
5.1 A Member may only book or reschedule classes for themselves via the MK Healthhub App, www.mkreformed.co.uk, or via the Studio Manager in which the Members membership is active.
5.2 MK Reformed class cancellations require a minimum of 12hrs notice otherwise this will be deducted from your block or membership allowance.
5.3 Classes are booked on a first-come first-served basis. A Member may use the wait-list facility at www.mkreformed.co.uk or via the MK Healthhub App in the event that their first choice session is unavailable. If a Member joins the waiting list for a particular session and then books that session his/hers booking will be subject to the Terms and Conditions in the usual way. Should a Member be moved from the waiting list into a class within 12 hours of its start time and subsequently be unable to attend, they must provide written notice of cancellation to the Studio where the session is scheduled. The class credit will be returned to the Member.
5.4 MK Reformed Membership classes are valid for one calendar month from the date of payment. All purchases are non-refundable.
5.5 MK Reformed Block classes are valid for the given time stated at purchase. A block of 5 is valid for 45 days. A block of 10 is valid for 3 months. A block of 30 is valid for 6 months. A block of 50 is valid for 12 months. All purchases are non-refundable.
5.6 Classes at all Studios, except MK Reformed Solihull, are available to book up to 10 days in advance. MK Reformed Solihull operates a 6-day booking window. Members on R1, R2, and R3 memberships receive access to the timetable one day earlier than standard booking availability.
6. FITNESS AND HEALTH
6.1 By agreeing to these Terms and Conditions Members hereby confirm that they have no health problems (including without limitation cardiac irregularities; spinal, bone, joint, tendon or ligament injuries; spells of dizziness; asthma (or other breathing difficulty); diabetes, epilepsy or any allergy) which may affect their participation in any sessions at MK Reformed. We recommend you consult your GP before partaking in physical activity or a change in your diet.
6.2 It is the Member’s sole responsibility to notify the Studio before attending any session of any circumstances affecting their health which may be exacerbated through continued use of and/or which may have arisen or worsened since their last session at the Studio (if any).
6.3 Members are advised not to undertake strenuous physical activity without first seeking medical advice if they have concerns over their physical condition and wellbeing. Members with low/high blood pressure and/or cardiac irregularities should not attend class. If there is any doubt, the Member should consult his doctor.
6.4 The MK Reformed Studio reserves the right to refuse access to any Member if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of Studio facilities.
6.4 Members are required to follow the instructions of the instructor at all times.
6.5 All Participants of Pre and Post Natal Reformer Pilates classes must be a minimum of 6 weeks post C Section with the all clear from a medical professional.
7. LIMITATION OF LIABILITY
7.1 The Company cannot be held responsible for any particular session, instructor and/or item of pilates equipment not being available for whatever reason. The Company reserves the right to make alterations to the sessions, instructors and/or equipment, as well as to those ancillary facilities (e.g. showers), provided to Members, without notice and in its absolute discretion and the Company will not be liable for any loss occasioned by such alterations except insofar as such loss is by law incapable of exclusion.
7.2 It is the Member’s responsibility to ensure that he/she is capable of undergoing a routine of exercises provided in any class which he/she attends. Members accept the risk of injury from performing exercises and using specialist equipment and are advised to consult their doctor prior to beginning any class. Advice provided by our instructors at no time constitutes medical advice in substitute for advice provided by a medical professional.
7.3 The Company accepts no liability for loss or damage to property of Members or for injury to Members on the Studio premises or outside the Studio except insofar as such loss, damage or injury is by law incapable of exclusion.
7.4 In consideration of their participation in the activities and programmes of the Company and the use of facilities and equipment owned and/or under the control of the Company the Member hereby waives and releases the Company from any and all responsibility or liability for injuries or damages resulting from their participation in any of the Company’s activities or use of the Company’s equipment or facilities save in respect of death or personal injury caused by the negligent act or omission of the Company.
7.5 All Children participating in Pre and Post Natal classes must be under the age of 1 years old. MK Reformed takes no responsibility for the health and safety of individual children within this class environment. This responsibility lies fully with the parent in attending the class.
8. PERSONAL BELONGINGS
Personal belongings are brought onto the Studio premises at the Member’s own risk and the Company does not accept liability for any loss or damage whatsoever to such items.
9. STUDIO ETIQUETTE & CONDUCT
9.1 Members are requested to wear a form of dress appropriate to the practice, MK Reformed recommend that Members wear suitable clothing for physical activity. Members should wear grip socks during classes.
9.2 Members are not permitted to use mobile phones within the studio during classes. Filming, photography, or recording of any kind is strictly prohibited without prior consent from Studio management.
9.3 Members are required to arrive on time for all classes. For a first visit, Members must arrive at least 10 minutes prior to the scheduled start time to allow for an introduction to the equipment and safety briefing. In the interest of safety and to avoid disruption to the class, entry will not be permitted to any Member arriving more than 10 minutes after the scheduled start time.
10. SAFETY & HYGIENE
10.1 In the interests of safety and hygiene, no crockery, glass or food are permitted in the changing rooms or gym floor and studio. Other than, with the exception of guide dogs, no pets are permitted in the MK Reformed buildings or grounds.
10.2 Notwithstanding paragraph 10.1 above, Members must not walk around the Studio barefoot if they have verruca’s or similar foot complaints.
10.3 Members must use the main entrance to the Studio when entering or leaving. Fire exits, which are clearly marked, are there in the interests of safety and Members must not interfere with these exits for any reason. In the event of a fire, Members are asked to make their way to the nearest available exit.
10.4 Smoking and vaping is forbidden in all studios.
11. GENERAL
11.1 The Company reserves the right to refuse admission to the Healthhub.
11.2 The Company may assign the benefit of the Registration Process and a Member’s membership to a third party at any time without notice to the Member.
11.3 A person who is not a party to the Registration Process has no rights under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any term of the Registration Process.
11.4 The Company may, if a Member so wishes, communicate with the Member by electronic mail (“email”). By providing an email address to the Company the Member consents to receiving email communications from the Company, including notices pursuant to the Terms and Conditions. The Member also accepts the risk that email may not be a secure and confidential means of communication. The Company will not be liable for any loss or damage suffered as a result of communicating with a Member by email.
11.5 Members are required to adhere to all Studio guidelines at all times, as updated periodically, and must follow any reasonable instructions issued by Studio management to support the efficient operation of MK Reformed and ensure a positive experience for all Members.
11.6 Any marketing, educational or other materials of any nature whatsoever produced by the Company in connection with the Studio and which are made available to Members at the Studio will at all times remain the property of the Company and will be subject to the Company’s copyright.
11.7 The Studio collects and processes Members’ personal data for the purposes of managing bookings, memberships, payments, and delivering services. This may include contact details, health information provided by the Member, and usage data relating to classes and attendance. All personal data is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The Studio will take reasonable steps to ensure that Members’ personal information is kept secure and used only for legitimate business purposes.
Last updated 15/04/2026